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Last updated: 9.2022

This privacy policy (the “Privacy Policy”) informs you of our policies regarding the collection, use and disclosure of your personal information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. All defined terms used herein shall have the meanings set forth in the Apt. App Terms and Conditions unless stated otherwise. By using the Service, you agree to the collection, use, and sharing of your information as described below.


Personal Information

By using our Service, you may provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, apartment or unit number, your affiliation and status with a university or other entity, and vehicle information (“Personal Information”). We may also collect Personal Information from the Manager or other third parties. We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our Service.


Log Data

We collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).



Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our Services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.


Use of Information

We collect and use your information, including your Personal Information, for the following purposes:

  • To run and operate our Service

We use your information and share it with select third parties in order to make the Service function properly. We also use your information and share it with select third parties in order to maintain and develop the Service.

  • To improve customer service

Information you provide helps us respond to customer service requests and support needs more efficiently.

  • To research our Service

We may use information in the aggregate to understand how our users as a group use the Service and to evaluate the effectiveness of the Service and our marketing and business efforts.

  • To improve our Service

We use user information and feedback and share it with select third parties to improve our Service.

  • To send you information about topics we think will be of interest to you

We use your information on an ongoing basis to share details, news, and marketing information about our Service.

  • To send periodic emails

We may use your email address to send you information and updates or to respond to your inquiries, questions, and/or other requests.

We may also disclose any collected information, including Personal Information, if: (1) the disclosure is necessary or useful to our provision of services; (2) we believe in good faith that disclosure is necessary to protect our rights, interests, or property; (3) we are acting in good faith to protect your safety or the safety of others, to investigate fraud, or to respond to a government request; (4) we believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; and (5) a third party purchases or otherwise acquires us or the Service, in which case your information will likely be among the assets transferred.


Sharing Your Information

We share your information and Content, including your Personal Information, with your Manager. We also share your information and Content with third parties, including residents of facilities owned by your Manager, as you direct through your use of the Service.

In addition, we use third party companies and individuals to facilitate our Service, to provide the services on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your information, including your Personal Information, only to perform specific tasks on our behalf. These third parties are obligated not to disclose or use your information for any other purpose.

We also may use third party services such as Google Analytics that collect, monitor and analyze Log Data in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.


Do Not Track Disclosure

The Service does not collect personally identifiable information about Users’ online activities over time and across third-party web sites or online services. For this reason, at this time, the Service does not support or respond to Do Not Track (“DNT”) signals.



The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we do not guarantee or warrant the security of the information, including the Personal Information, we have collected from you.


International Transfer

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including personal information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children’s Privacy

The Service is not designed to solicit or collect data from anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us at the contact information provided below. If we become aware that we have collected personal information from Children, we will take steps to promptly and permanently remove that information from our servers.


Changes To This Privacy Policy

This Privacy Policy is effective as of June 20, 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will make commercially reasonable efforts to notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions about this Privacy Policy, please contact us at: